Welcome to BoardingBoard LLC’s FAQ page! We hope the following questions and answers help you better understand our products and services. If you need further assistance, please feel free to contact us.
- How do I place an order?
You can visit our website, browse the products, select the items you want to purchase, add them to your cart, and follow the prompts to complete the checkout process. - What products can I find on our website?
We offer a wide variety of skateboards and accessories, including skateboards, wheels, racks, cleats, crash pads, and knee pads and helmets. - How do I modify or cancel my order?
Please contact our customer service team as soon as possible after placing your order. If your order has not yet shipped, we will assist you in modifying or canceling it. - How long does it take for my order to arrive?
We will process your order as soon as payment is confirmed, and typically ship within 5-7 business days. Delivery time varies depending on your region and shipping method. - Can I return or exchange my item?
Yes, you can return your item within 30 days of receipt. The item must be unused and in its original packaging. For more information, please see our Return and Refund Policy. - What if the item I received is defective?
If the item you received is defective, please contact us immediately. We will assist you with your return or exchange and ensure your satisfaction. - Can I create an account on our website?
Yes, you can create an account on our website to conveniently manage your orders, review your purchase history, and check out quickly. - What payment methods are available?
We accept a variety of payment methods, including major credit cards (such as Visa, MasterCard, and American Express) and PayPal. - Are the prices shown on the website final?
Prices shown on the website are final and do not include shipping charges and applicable taxes. The final order total will be provided at checkout.
If you need more information or assistance, please feel free to contact us. Thank you for choosing BoardingBoard LLC and enjoy your shopping!