Thank you for choosing BoardingBoard LLC! We are committed to providing you with high-quality skateboards and accessories. We want you to be completely satisfied with your purchase. If you need to return or exchange an item for any reason, please follow the terms below.
- Return Terms
You may return an item within 30 days of receiving it.
Items must be unused, in their original packaging, and include all original tags and accessories.
Items with special discounts or promotions may not be eligible for returns; please check the specific terms at the time of purchase. - Return Process
To request a return, please follow the steps below:
Contact Customer Service
Contact our Customer Service team by email or phone with the item you wish to return and your order number.
Obtaining a Return Authorization
Once you contact us, we will provide a Return Merchandise Authorization (RMA) number and appropriate return instructions.
Packaging the Item
Please repack the item and include a copy of the original invoice or order confirmation email to ensure it is in returnable condition. Returning Your Item
Send your return to the address specified:
11930 WALDEN PINES RD, HUMBLE, TX 77346
- Refund Policy
Once we receive and inspect your return, your refund will typically be processed within 5-10 business days.
Refunds will be made to your original form of payment.
Shipping costs are generally not refunded unless the item is defective or incorrect. - Exchange Policy
If you would like to exchange your item for a different one, please follow the return process and place a new order once your refund has been issued.
Thank you for choosing BoardingBoard LLC! We look forward to providing you with the best shopping experience possible.